Human Factors and Ergonomics Society Europe Chapter
Bad Ergonomics - Example 20

Plug and Play (computer)

This is the computer I bought over some time ago. When I opened the box (yes, that was easy) I wanted to connect my flat-head scanner to it, but could not find a port for it in the back of the computer. Instead of putting the port in the back where you can nicely work the wires away, they decided to put it on the front (No.1).

computer
After getting everything installed and having used the computer for a while I could easily turn it off using the command in the start-menu. A few weeks later the computer was pending, though. You would think the button (No.2) on the computer would be a hardware reset. It is a snooze button. I pressed it once and the computer went on stand-by. Pressing it again got it off of stand-by, but the computer was still pending. Since nothing worked (not even CTRL-ALT-DEL) I decided to pull the plug. I always pulled the plug when the computer was pending since, until a friend told me just last week you have to HOLD the snooze button to get a hardware reset (I haven't tried it yet, and I'm still unsure how LONG I'm supposed to hold the button).

It's not uncommon that when I press the release button on the A-drive (No.3) the disk jumps out, hits my fingers and goes back in slightly. The in-dented design of the front around the A-drive makes it near impossible to get your fingers around the disk. Whenever that happens the disk is hard to get hold of.

When you feel like listening to music from an MP3, CD or DVD on your headphones you would expect the headphones to go into the monitor somewhere (near the speakers), this being the main output device. There is actually NO place to plug in your headphones on this computer. You'll just have to unplug the speakers from your soundcard in the back (No.4) and plug in your headphones there. Trying to find back the speaker plug amongst the wires is near impossible and often instead of unplugging the speakers you unplug the microphone, because on the soundcard both plugs are similar and placed over each other.

Submitted by Marko Martens

Next example
Previous example

Back to index of bad ergonomics